DMS Point of Sale FAQs
August 28, 2011 Leave a comment
Which version of DMS Point of Sale is right for my business?
Due to the complex nature and characteristics of modern businesses and the operating procedures and techniques so required, DMS Point of Sale has evolved into various versions. This approach was taken to ensure that the business owner does not have to pay more for additional features or program modules that he does not need.
In general, our flagship software version, DMS Point of Sale 1.0, has all the basic features that could be used in all types of businesses, especially those belonging to the retail and merchandising industry.
However, if you want to have an automatic inventory of goods that you sell by piece (retail) as well as in bulk (wholesale), it would be best to have DMS Point of Sale 1.03. (An example such items would be medicines that is sold in bottle and by tablet or capsule). This version also allows you to combine certain goods to sell as “combo” items or to offer as promo items (for example, selling toothpaste combined with a toothbrush).
For businesses that sell products whose quantities are not generally measured in whole numbers (gas stations and meat shops for example), DMS Point of Sale 1.01 is more appropriate. This version allows multiple decimal quantities of up to four decimal places.
Then, if you want all the features of versions 1.01 and 1.03 combined, you would go for DMS Point of Sale 1.06. This version allows you to sell goods on consignment basis. Eventually as planned, it would also include a Customer Loyalty Program, an Employee Timekeeping Program and other features.
The ultimate software version, DMS Point of Sale 1.08, would be an upgrade of version 1.06. It is currently being developed to include special modules and advanced programs that would be useful for real-time accounting purposes.
DMS Point of Sale 1.2 is especially designed for fine-dining or full-service restaurants. For self-service fastfood restaurants offering combo meals, DMS Point of Sale 1.03 is the right software version.
For businesses that require multiple POS terminals, the versions currently available are DMS Point of Sale 1.011 (for use as ordering terminal, regular POS terminal or cashiering terminal) and DMS Point of Sale 1.012 (for use as server, main computer or consolidator, or admin POS). Both versions allows multiple decimal quantities of up to four decimal places. The terminals are connected with a simple LAN and each computer may be configured to operate separately or independently from the other computers (including the server).
For businesses with multiple branches, we designed exclusive editions of DMS Point of Sale 1.5 for the branches and the DMS Consolidator 4.0 for the main office or warehouse. There is no need for an Internet connection or to connect the computers to a common server to consolidate the data. Records of stock transfers from and to any branch or warehouse are facilitated with the use of USB flash drives that accompany the delivery receipts. Branch database updates and daily branch reports are accomplished with encrypted files sent via e-mail or physically with USB flash drives.
For complete information about specific DMS POS software versions, please download the file Versions.doc from our website: www.mydmsoft.com.
Why is DMS Point of Sale priced so unbelievably low?
To view Sulit.com.ph main ads, please click this.
In the local market where a POS software normally carries a price tag of P15,000.00, it was a big surprise that ours (DMS Point of Sale 1.0) costs only P6,000.00. Many thought that it was a gimmick, and there must be a catch somewhere. But as our clients use our product and experience the kind of services that we offer, they become convinced that it is real, and that ours is the best and most practical business solution in the world today.
Why are we able to sell our POS software at this unbelievable price? Here are some of our secrets:
1. We don’t rent an office for our employees and programmers. They create the programs in places where they want to work (only they know where), then submit the finished jobs on the target date we set for consolidation.
2. We request our friends and clients to help us test and debug the programs (for free, of course).
3. We don’t hire high-paying consultants and professionals. We listen to the needs of our clients, since their feedback is all we need to develop the best solutions.
4. We don’t establish branch offices to distribute our products. This saves us a lot on overhead costs like space rentals, permits, utility bills, salaries and wages, etc.
5. We don’t hire sales agents to sell our products, since that would mean additional expenses even if they don’t perform well. Instead, we appoint our clients as agents, and give them commissions as they pass on the software to other business owners.
6. We see to it that our software products, when installed, would stand on their own without much intervention from us. We want our clients to be self-reliant by providing them solutions that they could easily use, understand, and maintain by themselves. This in turn would save them a lot of money by not having to hire IT professionals to maintain their system.
7. We would not resort to expensive media ads or pay celebrities to endorse our products. We believe that our satisfied clients are our best endorsers.
8. Our software don’t require expensive user training. We are not required by our clients to go to their shops to set up their POS systems. We have clients in Northern Luzon, Southern Mindanao, and other places in between where we have never been to. We haven’t even met most of our clients in person.
9. We are able to maintain our clients’ POS systems via the Web and the Internet. We only require sufficient number of IT professionals to do the job effectively and efficiently.
10. Most importantly, earning money from this venture is not the main reason for our existence. Our mission is to have satisfied and happy customers, and to leave a lasting legacy.
There are many more reasons why we have the most sought-after POS software today, but we would like to keep them to ourselves. After all, as business owners ourselves, we are entitled to some trade secrets, aren’t we?
What is the difference between a POS system and a cash register?
To many people, a point of sale system and a cash register mean the same thing. These terms actually differ in some ways although they could have similar functions.
Point of sale or POS, also called checkout, is the location on the store where sales transaction occurs. It may also refer to a computer terminal or the hardware and software used to record sales.
A cash register, on the other hand, is a mechanical or electronic device used to calculate and record sales transactions, provided with a cash drawer for storing cash, and usually equipped with a small printer to print sales receipts. More expensive cash reqister may also be provided with a barcode scanners and other contraptions.
Trivia: The main purpose for inventing the cash register was to eliminate employee theft, so it was originally called the Incorruptible Cashier.
In the past, dedicated cash registers were the standard equipment used in recording sales transactions. With the introduction of the microcomputer or personal computer (PC), however, these are now being replaced with general purpose computers installed with POS software.
Basically, these are the distinguishing features of the two systems:
1. A cash register is a device that could be mechanical or electronic, depending on its design. A POS system is a product of computer technology, so it has never been a mechanical device.
2. An electronic cash register is composed of integrated parts built up to function as a single unit. A POS system consists of separate devices that are connected or wired to a computer.
3. An electronic cash register is usually controlled by a firmware (software embedded on a chip on the mainboard of the cash register). A POS system uses a POS software installed in a computer hard disk, so it can be replaced at will by the user.
4. A cash register is a dedicated device, and can only be used for the purpose of its design. A POS system uses a computer that can be used for many other purposes.
Many of today’s electronic cash registers have features that are similar to POS systems. This is probably why many people now find it hard to distinguish a cash register from a POS system.
Why should I choose DMS Point of Sale?
In today’s business landscape, where customers demand for quick and quality service, while stiff competition threatens sales and profits, a CBPOS system is an invaluable tool for the business owner. As jobs are lost because of the workers’ lack of computer knowledge, businesses maybe lost because of the owners’ lack of enabling technology.
A well-designed CBPOS system is more than a cash register, which merely records and shows your daily cash flows. It makes transaction processing easier, faster and less prone to errors, facilitates record keeping, improves internal control and provides accurate and timely reports and information.
Why use DMS Point of Sale?
DMS Point of Sale makes your transaction processing efficient since it eliminates many tasks that consume a lot of time, money and effort. It enables you to check your inventory without looking in your shelves or stockroom, and gives you the exact location of an inventory item that you want to retrieve. It enables you to print your sales invoices more quickly, more clearly, and more accurately. After printing sales invoices, no extra effort is required to update your records of accounts receivable.
DMS Point of Sale facilitates record keeping by standardizing sales transaction formats and by capturing the data as transactions occur (through online transaction processing or OLTP). It also makes auditing a lot simpler. With appropriately designed sales invoices and other business forms, it reduces your paper cost and the space required to store transaction documents.
DMS Point of Sale improves internal control because all transactions are easily recorded and documented. Any anomaly in the records can be readily identified and verified, providing a deterrent for employees to commit fraud.
DMS Point of Sale provides complete, accurate and timely reports and information in a snap. It lets you know which of your merchandise are selling well and which are not. It alerts you when certain items are already low in stock. It provides you the optimum re-order quantities of specific products to ensure that you would have sufficient stocks to sell for the next 30, 60, or 90 days (no more out-of-stock situation). It shows the sales performance of each individual product during the last ten years.
When a supplier or prospective customer asks you about an item that you sell, or when a customer asks for his outstanding account, it would no longer take you an eternity to give him a knowledgeable reply. Your suppliers and customers would be happier!
Thus, with DMS Point of Sale, you can have tremendous benefits that will improve your company’s image and profitability. Here are some other things you can do and expect:
1. You can build a list of customers that you can readily use when launching promotional sales.
2. You can watch your profit margins by identifying the products that give you most sales and/or profits.
3. You can better manage your inventory. Accept or decline your suppliers’ promotional offers based on knowledgeable facts.
4. You can have less inventory shrinkage by being able to watch for obsolete and broken items much more carefully.
5. You can have an accurate and real-time Inventory Report that facilitates checking of stocks when you do a physical count. You can also conduct physical count as often as needed.
To date, thousands of computer-based POS software have already been developed. However, many business owners in the Philippines do not have a POS system. Why? Because they find them expensive and not-so-user-friendly.
With their hefty price tags, today’s standalone and web-based point of sale systems are beyond reach of small business owners. On the other hand, most computer-based point of sale systems are too complicated that only few bother to utilize them even if they could use them for free.
DMS Point of Sale, on the other hand, is entirely different. It has these unique features: 1) it is DOS-based (but designed to run in Windows); 2) it is written in Foxpro 2.6; 3) it conforms to a new computer-based accounting system that no longer uses journals and ledgers; and 4) its size is enormous because it automates the routine processes that you do manually in other POS systems.
DMS Point of Sale is DOS-based so it is easy to use and understand. It only takes just a few minutes for cashiers to learn how to use it. It has a very minimal hardware and operating software requirement, and requires little space for data storage. However, due to its enormous size and coverage extent, you cannot use pure DOS to run it. You need to run it in Windows as it is designed to use certain features that only Windows could provide.
DMS Point of Sale is written in Foxpro 2.6, an old programming language that was an erstwhile favorite but is currently not as popular as the new object-oriented relational database programming languages. Nevertheless, Foxpro’s tested usefulness, stability, coverage and depth cannot be understated.
During its heyday, the PC hardware available were relatively inadequate for its intrinsic capacities and capabilities. So, large programs using Foxpro 2.6 were generally designed for networked mini computers or mainframes. Foxpro 2.6 was “retired” in favor of the object-oriented programming languages at a time when Windows 98 was still the typical operating system. It did not have the chance to unleash its inherent potentials which were even enhanced with the new features of Windows 2000, Windows XP and Windows 7.
DMS Point of Sale conforms to a new accounting system that no longer uses journals or ledgers. In other words, it does away with the concept of double-entry bookkeeping that was developed (in 16th Century) when computer was not yet around. The new approach simplifies the data recording and accounting processes, and makes timely, accurate, and crucial information readily available.
The size of DMS Point of Sale is enormous because it was designed to automate routine processes that you manually do in other systems. It is the only software of its kind in many aspects. It lets you back up your files without the need to memorize a filename. It offers an automatic system recovery plan in case of hardware or software failure and it provides an automatic and comprehensive file system for sales and inventory records for the next 100 years!
Finally, at its current license price and with its maintenance-free design, DMS Point of Sale offers the best value for your money that no other POS system could match or beat!
Why should I prefer a DOS-based POS software like the DMS Point of Sale?
Most POS software now available are Windows-based, thanks to its GUI (graphical user interface) feature that offers “better-looking” screen displays and “ease of use” with the aid of mouse and other pointing devices.
Yet, in spite of these, many people still prefer to use DOS-based POS applications for the following reasons:
1. DOS-based POS software are generally faster and easier to install.
2. DOS-based programs are easier to learn and understand.
3. DOS-based applications are generally less expensive because many of them are easier to develop than Windows-based programs.
4. In some cases, Dos-based applications can be used without installing Windows, resulting to additional savings on operating system cost. Using DOS is also beneficial because it is simple, easy to install, very stable and not prone to viruses and worms.
5. Many programming features and functions that are possible with DOS-based database programs are compromised in Windows-based programs, especially when the object-oriented approach is used.
6. Interaction with the computer using only the keyboard saves a lot of time.
Unlike ordinary DOS-based POS software, however, DMS Point of Sale, due to its sheer size alone, must be run in Windows. In so doing, you get the best of both DOS and Windows operating systems.
1. DMS Point of Sale can be easily installed in your computer with the devices designed for Windows like CD-ROM drives and USB flash drives.
2. DMS Point of Sale can conveniently save your backup data files in data storage media or devices via USB ports.
3. A DMS file viewer program incorporated with the backup data files allows viewing and printing of data and reports in any computer (without the need to install the DMS Point of Sale program).
4. DMS Point of Sale data and reports can be saved and read as MS Excel files.
5. Price list and beginning inventory can be prepared as MS Excel files and later copied into the DMS Point of Sale databases with ease.
6. POS terminals using DMS Point of Sale software can be easily connected with a simple Windows-based local-area network (LAN).
7. DMS Point of Sale allows you to use your computer to run other Windows-based programs that are not in conflict with its operation.
Note: For best performance, use Windows XP SP2 or Windows 7 (32 Bit).
Somebody, a programmer who offers a Windows-based POS system, told me that DOS is obsolete. Is it not?
To answer this and other misconceptions, wrong notions or fallacies about DOS, please click this link. Here’s an excerpt:
“DOS is Obsolete.” This is a ploy by computer companies to make you spend money to switch to their systems. Unknown to many computer users, DOS has continued to be developed. Myriads applications are available to do the latest computing assignments, as are updates to DOS and its utilities. Companies other
than Microsoft continue to market new, modern versions of DOS… major operating systems include DOS or a DOS emulator: Linux, Macintosh, OS/2, Unix and Windows. Source: www.chebucto.ns.ca (click for more DOS fallacies)
These words are not ours, they are from an operating system expert. In a nutshell, it means that Windows and other modern operating systems are dependent on DOS. Actually, when you turn on your computer, DOS programs need to run first before Windows could. So, if someone tells you otherwise…
Remember, “new” is not synonymous to “better”. Windows Vista, for example was intended to replace Windows XP, but the consumers generally did not like it. So, Microsoft had to create Windows 7. Yet, many people continue to use Windows XP for varied reasons.
We learned that your system’s data files can be opened and edited with MS Excel. Would it not be a problem?
Like any other data, there could be problem if you don’t provide the necessary protective measures. For total control of your data, don’t connect your POS computer to the Internet and utilize the security tools provided in Windows.
With regards the data files (files with .DBF file extension) being available for viewing or editing in MS Excel, this is in compliance with ODBC (online database connectivity) standards. With this standard, you can open (and edit) the files using not only MS Excel but other ODBC-compliant programs like MS Access, Lotus 1-2-3, etc.. However, we don’t recommend that you open the data files with MS Excel and then save it to replace the original data file because this might corrupt the data file and affect the operation of your POS system.
Remember this, there is no absolute protection for data files. Large organizations spend a lot for this purpose, but still, wily hackers are able to breach ssecurity and mess up their data.
DMS Point of Sale is great. But, a web-based POS system is still better, right?
Many people think that today’s current trend is the adoption of a web-based POS system. Maybe it is true because more and more developers are using this approach to combat piracy and to protect their proprietary rights. But, since this approach usually calls for higher maintenance costs, the customers are saddled with expenses that they must perpetually bear. If you are currently using such a system, have you considered these facts?
1. A web-based POS system requires an (unlimited) Internet connection. That means additional cost for you.
2. A web-based POS system depends on the availability and quality of your Internet connection. When your Internet connection fails, your system fails. When your Internet connection slows down, your system likewise slows down.
3. A web-based POS system depends on the state of the servers used by your provider. If their servers fail, your system fails. If it takes them forever to restore their service, that is the same time you have to wait to restore yours. Yet, every time, whatever kind of service you get, you must diligently pay for your monthly dues.
4. If you purchased a complete POS system (hardware and software), you must be very patient because your provider’s technician has to travel far to reach you. And don’t forget to set aside some cash for his meals and hotel accommodation just in case it takes him extra time to finish his job. You want to save, but you cannot hire somebody else to fix it because that would be a violation of your contract.
5. Your POS data are saved, maintained and provided with backups in “secured” servers run by your POS system provider. By being “secured”, they tell you that your data would be intact and (probably) not hacked. But, with your precious data controlled by other people, can you really be sure that your competitors are not able to peek into your data? Computers are still run and maintained by people who can be corrupted and tempted when opportunity presents itself.
6. You depend on your provider for certain tasks because your POS program is not provided with a user guide or manual, or even an online help system. This is part of your provider’s ploy not to divulge so much information about the program in order to avoid software piracy (and perhaps to make you depend on them continuously).
7. You pay a considerable amount when you request for simple modifications in your program settings. (A number of our clients who transferred to us had this sentiment.)
With DMS Point of Sale, you can free yourself from these unnecessary costs, inconveniences and worries.
1. You need simple computer equipment and peripherals that you can buy from a neighborhood shop, so when your system fails you can easily and promptly get the needed technical support. We might be able to provide these to you, but your neighborhood shop might be in a better position to address your need. (We might earn more by providing the computer you need, but our main concern is your convenience. Just make sure that you use genuine Windows operating system and follow our configuration recommendations for smooth operation.)
2. You would need an internet connection only occasionally — when downloading updates or getting information from our website or when interacting with our personnel or with the members of our virtual community. note: use other comps
3. Our software are easy to use, understand and maintain by yourselves. We also provide free technical support by phone or e-mail. So, there are no monthly dues to pay.
4. All your POS data are in your computer, so you can be sure that only you are viewing them.
5. When your computer system fails totally, DIY (do-it-yourself) System Recovery Program lets you restore your system in just a few minutes.
6. Our software is provided with ample documentation that you can consult anytime, anywhere. It has an online help system, online user guide, and electronic user guides in MS Word and PDF formats. You can also purchase a printed copy of the user guide from us.
7. You can customize most of the features in our program, so there is no additional cost when you change your settings. You can request for additional features which, if found beneficial to our clients, would be included in our software for free. You even get a heartfelt “thank you” from us for doing so.
8. DMS Point of Sale has more and better features than many of the web-based POS systems, yet we priced it so low. You can never get this much value for your money elsewhere.
Here is a simple cost comparison between DMS POS and a “free” web-based POS system computed for one year of operation:
DMS POS System:
POS Software License . . . . . . . P 6,000.00
Installation and training . . . . 3,000.00*
Internet Connection . . . . . . . . 0.00
Monthly Maintenance . . . . . . 0.00 Total: P 9,000.00
Web-Based POS System:
POS Software License . . . . . . . P 0.00 (assuming it’s free)
Installation and training . . . . 6,000.00
Internet Connection . . . . . . . . 11,988.00**
Monthly Maintenance . . . . . . 30,000.00*** Total: P 47,988.00
**Computed at P999/month (unlimited use)
***Computed at P2,500/month
With the cost you incur on a web-based POS system for one year (P47,998.00), we could already provide you a complete set of POS system (software and hardware) at a much lower cost. Our bestselling package (95% brand new) only costs P42,000.00. It includes the following: IBM computer, LED monitor, keyboard and mouse, POS thermal receipt printer, cash drawer, laser barcode reader, Windows XP Professional license, DMS POS software (premium version), free delivery, setup and installation, cashier and admin training and BIR registration (CRM or SPM).
Can I also use a thermal printer to print sales invoices?
Yes, definitely. With DMS Point of Sale, you can use any POS printer that complies with ESC/POS standards. You only need to select or fix this in your Settings.
Thermal printers have relatively faster printing speeds and are very quiet. There are also drawbacks, however, because the thermal paper used with the printer is a lot more expensive than the plain paper used in ordinary printers. Also, the printouts fade as time goes by, so you might need to photocopy the reports if you want to keep them for a longer time.
When it comes to the cost of ownership, thermal printers are generally not as expensive as dot-matrix printers.
How can I print the reports if my computer does not have a printer port?
To use DMS Point of Sale, it is best to use a computer equipped with a printer port (parallel port). But, since most desktop and laptop computers now available are no longer provided with this legacy port (to lower down the cost of production), you would need to take extra steps to make your computer ready to run DMS Point of Sale and other DOS-based programs.
You have the following options:
1. Install a special program that would enable you to print raw data from your DOS-based application to any printer that is connected to a USB port of your computer. These are provided by independent third-party developers like Bhaktee Software (DOS2USB), DOSPRN (DOSPRN) and aSwIt (Printfil). You can download and try before buying the license to these software respectively from the following sites: www.dos2usb.com, www.dosprn.com and www.printfil.com.
2. Install a parallel PCI card in the PCI slot of your desktop computer.
3. Use a Parallel PCMCIA Card in your laptop computer.
4. Use a USB to parallel adapter cable in your desktop or laptop computer.
If you choose one of the last three options, be sure that you are provided with the device driver that would enable you to use parallel printers like Epson LX-300 with DOS-based applications.
When you purchase the license to our software, we would be happy to assist you to make your POS system work. This also applies when the POS receipt printer that you plan to use has a serial interface.
If I need to reinstall the software because of certain program errors, do I have to pay the 10% license renewal service fee?
When you install DMS Point of Sale, the program files are copied into a folder in your hard disk. Then, when you launch the program for the first time, the software creates your database files that will hold your records for the next 100 years in another folder. When updating your installation, all you need to do is download the latest setup file from our website and reinstall it just like the first time you install the program.
You don’t have to uninstall the previous program, because you only need to replace the old program files with the new ones. This is what re-installation is all about. Since your data files are located in a separate folder, they are not affected by this process.
Updating your installation by reinstalling the software does not require a new license key. So, you are not required to pay for this service. All updates to the software are provided to you for free.
Can we request for a demo?
Yes, you can. But, please do not expect us to conduct the demo in your place. Due to the volume of customers who request for demo, the state of our current installation, delivery and training schedule, and our past experiences with pranksters, we have decided to conduct our demo only by appointment at Festival Mall in Alabang.
Please understand that this is part of trimming down our expenses to enable us to provide our products and services to you at the most affordable prices. In short, we save money so you can save money.
The usual POS systems are provided by their developers with lengthy demonstrations and trainings. This is probably why some of our clients request for a demo before buying and using our products.
Nonetheless, we are happy to say that we have clients like Mr. Joseph Ramento of Sta. Cruz, Marinduque, Ms. Carol Romero of Pagudpud, Ilocos Norte, and the personnel of Shiloh Marketing of Bacolod City who learned how to set up their POS systems and use our software by just reading the electronic User Guide. Most of these are places we have never been to, and we still have to meet Mr. Joseph and any personnel of Shiloh Marketing personally. Worth mentioning also is Mr. Allan Ferrera of Las Piñas City who took time to read the software documentation and amazed us on our first meeting with his thorough knowledge of our product.
We have established initial contacts with many of our clients through our demo sessions. One such session was with Miss Sarah Pantino of Uncle God the Generics Pharmacy. She was one of our earliest clients and now uses our software in their main office and three branches. She maintains her POS systems and on rare occasion, consults us for technical updates and assistance. (Ma’am Sarah, you’re the best!)
Our POS software is very easy to learn and use, and we exerted every effort to provide ample documentation to help you get easily acquainted with it. The program, user guide and other information that you might need may be downloaded from our website. Then, installing the program in your computer is similar to like that of any usual Windows application program.
During installation, certain messages or instructions appear on screen to assist you on what to do at a particular instance. An on-screen help provides additional information simply by pressing the F1 key when it appears on the screen.
When using the software for the first time (or with the corresponding setting set to OFF), a Getting Started guide appears on the screen to provide step-by-step instructions on what to do to prepare your POS system for eventual use. Or, you may refer to the User Guide (online, electronic or printed form) for detailed and comprehensive discussions of the various program modules.
And, if you have further questions, call us for assistance. We would be happy to help you.
If something goes wrong with my installation, how are you going to address the problem?
We thoroughly test and check our software for programming errors (bugs), but we still cannot guarantee that it would be free from such defects. If such bugs indeed exist and you find them, please inform us immediately to enable us to do the necessary measures. In doing so, all users of our products would benefit from your contribution.
There are cases, however, when what is wrong with your POS system may have nothing to do with our software. Remember, that the operation of our software or any other application would depend on the performance of your operating system, the state of your computer hardware, the electrical power supply and the system’s ambient conditions like temperature, humidity and dust. We do hope that you consider all these factors before putting the blame on our product. If you suspect that the problem lies with any of the above, the best person that could help you is a qualified computer professional or the one who provided you the equipment.
However, although it may not be our program’s fault, we would still be happy to assist you and help you out of the situation. We just do hope that you would also do your part and cooperate to minimize the impact of the problem. To cite an example, let us learn from a past experience.
This was a story of our client in the province where brownouts continually occurred without warning. When we learned this, we advised the client to use a UPS (uninterruptible power supply) to protect his data and equipment. The UPS would supposedly provide him enough time to properly close the program and shut down the computer. But, he was late in complying, and unfortunately did not heed our call to back up his data files. Then, tragedy hit — there was another brownout. When the power service resumed, he launched his POS program, but it displayed an error and eventually closed down. He could no longer use his POS system like he used to.
He frantically informed us about what happened. We requested him to send us certain data files (via e-mail) from his installation, which fortunately were still intact in his hard disk. Upon examination, we discovered that one of the files had been corrupted due to the power outage. We repaired the damaged file and sent it back to him via e-mail. It took us less than an hour to remedy his situation, so he was happy and relieved to have his system fully restored in such a very short time. The next day, he promptly bought a UPS and now diligently backs up his data files.
If I install the software in another computer, do I have to pay for a new license?
Yes, because you are granted the license to use the software in only one computer. This is a universal rule that applies to all software applications produced commercially. Some people are probably not aware of this because software piracy is widespread in our country. Our unique software licensing system would prevent you from using the software beyond the 15-day trial period, so you need to purchase a License Key to activate the license of each new installation that you make.
What happens to my data if I fail to obtain the license on time?
When the 15-day trial period expires, you would be asked to enter the License Key to activate the license. If not complied with, the program immediately performs a closing routine. In this situation, you are temporarily prohibited from accessing or manipulating the data your have gathered with the software. Your data, however, remains intact in your computer and is not affected by the expiration of the trial period.
Can you modify the program for us if we need additional features?
Yes, depending on the nature of the features that you request. We usually grant the request if we determine that the additional features would generally benefit our clients and/or improve our product. Otherwise, we would consider your request as a customized programming job and propose a corresponding fee.
If your business is located in a mall, you might be required by the management to regularly (usually daily) submit sales report files with specific file format, structure and data definition. To enable you to comply, we design the required program modules that would automate your reporting task at a fraction of the cost of your POS system.
Do I need to register my POS system with the BIR?
Yes, you should. This is for your own good. Actually, you have two options of registering your POS system: 1) as point-of-sale (POS) or cash register machine (CRM) , or 2) as special-purpose machine (SPM). For both, an appropriate sticker and a Permit to Use Sales Machines issued by the BIR should be displayed for each registered POS machine.
If you want to be able to legally issue Official Receipts with your POS system, register it as POS/CRM. You would be required to submit your POS data to the BIR Revenue District Office (RDO) concerned on or before the 10th day of the succeeding month.
If you prefer to issue or continue issuing pre-printed Official Receipts to your customers, register your POS system as SPM. You would not be required to submit your POS data to the BIR. Instead, the usual accounting and auditing procedures would apply.
With DMS Point of Sale, you may easily configure your POS system as CRM or SPM. All features are the same for both settings.
As SPM, the program allows you to print the details of your sales transaction, but the title “ORDER SLIP” is used instead of “CASH SALES” or “CREDIT SALES”. To save on paper cost, you may exclude the heading (store name, address and other information) from the sales document (since these items are usually printed also in the Official Receipt). Printing sales transactions as order slips and issuing Official Receipts (with the corresponding order slips attached) would save you time and money compared with the manual system of issuing Sales Invoices and Official Receipts.
When you avail of our complete POS packages, we would register your DMS POS system (CRM or SPM )for you at no additional cost. You only need to e-mail to us a copy of your Certificate of Registration (COR) issued by the BIR.
For your reference, our BIR Accreditation Number is 036-103286608-000508. Our e-mail address is firstname.lastname@example.org.
For more information, please visit the BIR website: www.bir.gov.ph.
Receipt printing is painfully too slow. Anything I could do?
Generally, if it takes unusually longer time to print a document or report, first check the connection between the printer and the computer. Then, verify if the LPT_Timeout value in the Windows Registry is set to 2 (the default value is 15).
If you are using Printfil or other similar programs, make sure that the previous printing job is already completed before sending the printer another job. In some cases, if there are too many printing jobs in queue, an error may occur and the printer may not print at all.
Best of all, if possible, use a computer that has a parallel port where your receipt printer could be connected. Since the printer in this arrangement would not need any Windows driver, printing would be much faster.
Bernard Austria, DMS Technical Department Head